DJI Computer Solutions

Software Applications for Microsoft Excel

The most unique, full featured spreadsheet applications on the web. These are not your father's spreadsheets!

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Golf Tracker for Excel Lite Help

• Introduction
• Welcome
• Registration
• License Agreement
• Installation
• Importing Previous Version
• Instructions
• Quick Start Guide
• Golf Courses
• Golfers
• Program Options
• Rounds
• Entering New Rounds
• Entering Hole Data
• Data Collection Tips
• Managing Rounds
• Scorecards
• Reports, Charts & Analysis
• Preparing Reports
• Report Summaries
• Preparing Charts
• Trend Charts
• Summary Charts
• Hole Statistics
• Additional Information
• Exporting Worksheets
• Printing Worksheets
• Handicap Calculation
• Golf Tips
• Enabling Content (Macros)
• Backing Up Your Data
• Troubleshooting & Tech Support

 

 

Troubleshooting and Technical Support

DJI Computer Solutions conducts comprehensive testing of all its software in order to minimize any bugs or other issues that might plague the end user. In fact, we usually delay our releases for several months in order to thoroughly test them. Despite our best efforts, we occasionally discover minor issues that require minor updates to our programs. These are supplied at no cost to registered users and can be downloaded from our web site at www.djicomputer.com. We encourage you to visit our web site on occasion to check for minor releases as well as major upgrades and new programs.

If you have a question or problem, check the online help system to see if you can find an answer. If you are unable to solve the problem or need additional assistance, visit our web site and check the Golf Tracker for Excel page to see if your problem has been addressed. Also, make sure the problem you are experiencing has not been fixed with a maintenance release of the program.

If you do not find an answer on our web site, there is a link to our e-mail technical support on our web site or you can e-mail us at support@djicomputer.com. Please be sure to provide a complete description of the problem including the exact wording of any error message, what you were doing when the error occurred, and the version of Microsoft Excel that you are using. If you contact us by e-mail, it is a good idea to attach your Golf Tracker for Excel file to the e-mail. That will allow us to observe and troubleshoot the problem directly on the file you were using. We will then repair the file if necessary and send it back within 24 hours with a complete explanation. It is our policy to respond to any request within 24 hours whenever possible, usually the same day. It is our goal to provide both quality software and quality support.